My parents looked at a car, liked it left a 1000 dollar deposit and applied for finance. Finance was declined as the finance company thought the car was overpriced. Rang back to tell them finance was declined and we will come collect deposit, to be told I'm not giving your deposit back and I will arrange finance for you at 30 percent!!! Also told my parents ( who are in there 60's) that he would " hold them by the hand and personally take them to his bank for finance"
After 3 weeks and the help of fair trading and the local member for parliment...we got 900 dollars back!

Approximate cost: $900

I recently moved house and organised to have power connected at my new place. Rang Integral and was told I had to meet a technition who would be at the property between 1pm and 6 pm saturday......Noone had showed up by 530pm saturday so i ring them..was hung up on twice then told ring back monday...Rang energex to find out they had stuffed up the work order and sent an address to have have power supplied to..but no customer name, phone number or date for the job to be done. I lost about 350 dollars of food from my freezer and fridge..when i rang to complain i was treated like a liar and told it wasn't there fault and no apology or compensation for wasting my time and my lost food!

I had a bond clean done...very badly..they had to return as benches and cupboards were still dirty and the floors were not moppped and swept. They turned up an hour and a half late...no apology..i was waiting with a two year old and a very hungry newborn! I was quoted $410 then they ring me back at 4pm the day before ( too late to cancel and book someone else ) and add an extra 65 dollars to the quote...I thought a quote was a quote!!!