I was charged incorrectly for an item, gave them a call, got the confirmation of the incorrect pricing, took it back, spoke to Maria at the service desk, she comes back telling me I wasn't overcharged (despite the confirmation over the phone). I go to where my item was located, special price tag has been moved!! she gets all nervous when i mention security cameras, i make a formal complain, receive nothing. Coles moonee ponds staff are sly, don't take your money there. I haven't been back to any coles since then.