Disgraceful. Old dog kennels used as cat cages, open to the cold air via the cat play area. Rows and rows of cages where the cats can all see each other. Concrete floors. Hammocks instead of hideaway shelves or enclosed igloo beds. Litter tray and food on the floor together. 1 shelf with no bedding to sit on - but then can see all the other cats. Should not be allowed to board cats. My 2 Burmese were traumatised after 3 days (despite staff saying they had settled in well). I took them out immediately when I saw them frozen and growling at me! I will report this facility to RSPCA. May be ok for dogs but cruel for cats.