Reviews by MacDee

This review is for Sharpe Services, Thebarton SA

verified email - 23 Aug 2009

GAS Ducted Heater, not working. Onsite person not sure what was wrong. Took fan, checked out Ok. Said it was the module (PCB)...a value of $800. Returned with new module with a costing of $1100 (labour included). 2.5 hours later they said couldn't get it to work, will get back in contact. 1 week later I contacted them, waiting on info, will call me. Waited another 2 days, and more never did complete or fix anything. Contacted another company, said they could see what the problem was, but asked if the previous company could put the pcb back in as if they did and wired it incorrectly it could blow the board. Fair enough. Contacted ERS, they said they would come out and reassemble the heater at a cost of $38 per 15minutes. Pardon, they warranty their work, safety by law requirements, ethics ... The other company installed new parts, I waived their liability re pcb ... hmmm

Approximate cost: $200