Reviews by SaandraSki

This review is for MetroMovers - Furniture Removals, Melbourne VIC

verified email - 06 Dec 2011

We were very impressed with the level of service we received from both Richard and Trevor. They were both punctual, professional and demonstrated great care in ensuring that we were satisfied with the move. The level of customer service we received exceeded our expectations and as such we have recommended Metro Movers to our friends who are in the process of moving house.

Approximate cost: $119

This review is for MetroMovers - Furniture Removals, Melbourne VIC

verified email - 05 Oct 2011

I would like to provide you with some feedback on my moving experience with Metro Movers.

Firstly, I had contacted a couple of places for quotes - most of whom where significantly over-quoting me and not taking the time to listen to what my needs were. A colleague suggested you (her family had used you and had very positive experiences). So - after a number of frustrating calls to other companies, I called and spoke with Belinda - who took the time to go through everything in detail with me - all of my needs and expectations. From that phone call alone, I booked the job on the spot.

I called and e-mailed a couple of times for further information or when things changed slightly - every time things were dealt with positively and quickly.

Being called the day before the move as a courtesy to confirm everything was a relief (a friend had recently had movers not bother to turn up when they had been booked).

When the guys turned up they were professional but friendly. The care they showed for my things and the properties at both ends was amazing. They were quick and efficient - whilst still humouring me with converstation and allowing me to help out here and there. They were a very good team, who provided me with laughs and a low stress environment.

So - all in all, an amazing moving experience - a big thank you to everyone involved. It ended up taking less time than I had thought and certainly was a lot less stress than I had feared. I will now be recommending Metromovers to anyone I know who is moving.

Pending .
3 VronnyS 1 month ago Two big strong guys that carried my heavy Piano like it was a tiny toy. They were on time and were very efficient. They also came out with a smile on their face and were great to deal with. Both gentlemen deserve a pat on the back. Very accomodating and genial in their conduct. I put my trust completely in Metromovers.
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Approximate cost: $119