Reviews by TL2
I cannot believe this company still exists! There appears to be a divide in Ballarat between reasonably-good and untrustworthy/poor real estate agencies. Jens Gaunt falls flatly into the latter!
I put in an offer on a relatively expensive house in town a few months ago (after also having a debacle with GSRE, see other post). The interior looked wonderful, but on closer inspection (via a building inspector), there were a variety of flaws conveniently forgotten by the agent; she failed to inform us that the beautiful new bathroom was simply a facade, as it in fact was not actually connected to a water supply! Additionally, the hot water service was dysfunctional, a piece of information also omitted. Furthermore, the house actually had an extension, but the agent did not give an indication that it actually needed a permit - something that was missing. The superficial smiles and the charm rapidly faded from memory.
Most intriguingly (in this process), we also received a call from the agent about the building inspection. She called us, without knowing it, whilst we were standing there with the building inspector himself. He had found numerous important problems; Yet she phoned us and lied, stating "I just received a call from the building inspector and he said everything is ok (ie, so let's get on with the sale)".
I am so grateful that my conveyancer and I ended up steering clear of what would have been a big rip-off sale shrouded in half truths.
I understand they need to get sales, but this was beyond the pale.
Agencies that were MUCH better in Ballarat were Cosgrove, Hayden, Wes Davidson and Booth/Lee.
Unfortunately, GC's is really just average on all fronts - I agree with the last review that laments the generalised lack of quality in Ballarat, and GC's in some ways typifies this situation. It is expensive but underwhelming.
In brief dealings with these guys, the agent was professional, friendly yet not a typical 'shark'... Punctual, chatty, straightforward and informative. This is in stark contrast to the (house sale) staff at Jens Gaunt and GSRE - who are dismal once you scratch ever-so-slightly under the surface.
I was looking for a house to buy recently, and had the misfortune to deal with these rude and unprofessional people. Initially, as one house became of interest, they seemed pleasant and gregarious, but I then made an offer to start off proceedings, which was rejected. On raising it slightly, I was taken aback to find another rejection, via a rude, condescending and dismissive text message. I couldn't believe someone looking to sell something would be so abrupt and patronising - I never treat people like this in my profession, so cannot tolerate rudeness such as this. Never again!
Approximate cost: $?
Lovely fresh Turkish food - good value and very filling. Service is attentive. The kebabs are close to the best you can get, and there are plenty of drinks. Shame that the place is situated where it is really, as it is quite hard to get to with any ease, and it is much better quality than many restaurants in The Rat.
Approximate cost: $8-10
Very friendly and charming place with hearty, filling meals. The girls in there are delightful. The only downside is that it is a little dear, but in this day and age, that is not wholly unexpected. There is an excellent drinks choice too! Recommended wholeheartedly.
Approximate cost: $10