I was there some time ago for a full face wax. Staff were rude, inattentive and I found the procedure to be extremely painful. There was definitely a lack of care and a lack of skill as well. To top all that they tried to sell me some cosmetics at the end! The owner of this place should ensure that he/she hires staff that are at least pleasant and have some customer service skills. I am sorry I went there and needless to say will not return.