Overall the experience with Becextech has been good. However, the courier company being used to make the deliveries (TOLL) is a very poor choice. Toll's customer service is very poor and when deliveries are not made (despite their online tracker system showing that goods are out for delivery), their customer service provide absolutely no useful information. The final phase of the experience of ordering through becexteh gets marred, when a 3rd party such as Toll ruin the customer experience.