Received excellent customer service from Simon with outdoor furniture. He went out of his way to provide me with all the details I needed to confidently purchase a floor item stock which was discontinued so agreed to purchase the display item. After paying and putting in my car the new ‘proprietor’ spoke to Simon and stated part of the display was not included although stated on the item description. The proprietor did not attempt to speak with me and resolve the marketing error and was arrogant and dismissive. Ver poor service and business management. Won’t be shopping at this store again although have received great customer service from the floor staff. Proprietor training required.