I went to the salon for a regular regrowth treatment. I have dark brown hair and I just wanted my roots covered. Super simple job any hairdresser could do. The treatment took over two hours and left my scalp completely burnt. The hairdresser dyed my roots blonde not dark brown. He then ask me what I thought of my hair colour. I could not believe that this hairdresser was asking me what I thought of having blonde roots with dark brown hair. He then had all the other hairdressers to look at my hair and they decided that they would redo the colour. Halfway through the second treatment my head was burning and I told them so they washout the colour. I was left with a completely different coloured roots nothing like my hair colour. I left in tears and they never contacted me about the stuff up. When I contacted them I left several messages for the manager never heard back. When I finally got hold of her she was rude and aggressive. I told her that I wanted to speak to head office she advise that she had give my details to them and I never heard from them either. It’s going to cost me more than $200 to fix the damage they did plus a month of excruciating pain as I was unable to brush or wash my hair properly. What a disgrace this place is, it should be shut down!