This is your classic shopping experience, where you are treated as an individual, not just a number. You are greeted politely as you enter, and the service is warm, friendly and professional. They ask what you are after, how much you want to spend, and then help you to purchase in your price point the most suitable product for you. If they can't get what you are after, they will order it, or they will suggest ways to obtain it, i.e. website or another retail outlet. I would highly recommend this retail experience.