Provider of broadband and phone services.

Service = the customer service team are generally pretty good but the let down is that there are so many different departments looking after all the different stages of your connection/reconnection that things get lost and you have to constantly chase them up to get updates.

Hardware = the BoB unit was great as a modem (I was getting up to 900k speeds downloading sometimes) but miserably failed as a phone/handset. I had multiple issues and iiNet were unable to fix these. I have returned my unit now and am using a modem of my own instead.

Value = great in the sense that you don't necessarily have to sign up to a contract, but they could do alot better with the gig's.

Update 08.10.10 = I unfortuantely had to end up cancelling my account with iiNet today as 29 days later, I am still waiting for my broadband to be relocated. VERY disappointed.

I haven't had very good experience with carpet cleaners so was a little nervous about calling these guys, but from the first contact through to the contractor that came out to do the clean, they were professional, quick to respond, clear with communication, and most importantly did a great job with my carpets. Thoroughly recommend.