I had an unpleasant experience with Procycles that I would recommend avoiding. I purchased a motorcycle from them a few years ago, and during my first service, I noticed a blue biro mark on my yellow seat that was not there before. When I raised the issue, the shop denied responsibility and became personally confrontational towards me. I felt disrespected and unhappy with the way they handled the situation.
In my opinion, the management's lack of customer service skills and poor behavior towards me made the experience very negative. Although I have spent a significant amount of money at their shop, I do not plan on returning and would not recommend them to others. I believe there are better bike shops out there that provide quality service and treat their customers with respect.

Approximate cost: $100000

I have had a number of procedures from Dr.Flood since 2003. All of them have been related to sun damage around my face, ears and nose. They include nevus, BCC, SCC and other skin cancers. To say I was apprehensive in the beginning is an understatement. After my initial operation with John I had a result that I was more than happy with as no scar was evident after about 6 months - the site was on my right cheek under my eye so I was extremely happy with that result. John was particularly supportive thought my pre-operation stage, which helped me a lot. Follow-up after my operation was professional, efficient and supportive. More lately I have needed Basal cell carcinomas (BCCs) removed from nose and ears. Prior to each operation I had absolutely no concerns that the result would be 100% and I was proven correct. I found his staff at Hornsby very easy with which to deal and they cared about my feelings and were very approachable and helpful in finding the right times for my appointments. John's professionalism and genuine caring attitude is always evident. I have complete faith in him and his team he assembles for each operation. I would give him the highest recommendation and I would go to nobody else should I require more such surgery in the future.