Reviews by carlene-n

This review is for Corinthian Doors, Canning Vale WA

verified email - 30 May 2019

Recently I purchased a custom fit door through Bunnings for Corinthian doors.
When installed the door had a gap the whole way around which allowed light and air through it and prevented it from having a noise and heat. Corinthian representatives comments were ‘ it is only like that as the sun is shining’, ‘you had a glass door before so you wouldn’t have noticed’ and their solution was to come and move the door so that the gap even the whole way around the door and to put a seal around it,which is not why I purchased a 40mm thick solid core door to have seals around the door instead of solid core door material.
Now the gap is still present and significant at the bottom of the door where leaves are being blown in and there is still a significant gap around the door despite the inexpensive seal solution and the customer made ‘perfect fit’ door.
Now the feedback is for me to get a carpenter to add extra timber. Corinthian are not taking any further responsibility. Funnily enough when they took a second measure using their machine, the door measurements were smaller? The door and frame measurements have not changed since the first measurement .. hence why is their still such a significant gap around the door? Why is the door called perfect fit and how does their machine still leave gaps around doors that thick seals cannot fix? Also when is it Corinthian doors responsibility to leave you with a door that looks and functions like that and say get a carpenter.
This is unacceptable and poor service.
I wish to let everyone know to make an informed decision prior to using them for door installation. Had I known this was the level of service and the level of their product, I would have chosen differently.
Now I have a non perfect fit door that Corinthian takes no responsibility for.

This review is for The Good Guys, Brighton VIC

verified email - 09 Jan 2019

I had an appt yesterday at 2.30pm with their air conditioning service representative which I paid $80 for and he did not call or turn up. I work full time and have little flexibility. I took time off work and your staff member confirmed and did not show. I want a refund and i want someone else to do the service.

I have emailed good guys brighton twice. I have called them and not gotten through and I have called the good guys home services team twice today (once at 9.30am and the other at 12.30pm) and both times been told i will get a call in the next hr and I have not spoken to anyone
A day later they have made no effort to contact me in any way.
This is beyond a below average service and I would not recommend them.

Approximate cost: $80

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