They were having a sale online, but the code was not working for some reason, so I sent them an email with the order I wished to place. I got a prompt phone call back to confirm my order, and the discount code, and received my order well within the approx. delivery time. The nappies are of great quality, and the velcro is great for those squirmy, grumpy days, and they are quick and easy to use, fit well, and no leaks!