We had our 1 year old lab in during this year. He stayed for a couple of weeks and we took advantage of the training for life program too. It was great and everyone from phone staff, trainers, reception etc was great. We used the 'drop off' service at our local vet which is great and took the hassle away at the start of the holiday. Place looks great and importantly dog was happy and not stressed when we picked him up!! thanks soo much