Reviews by carolynh575

This review is for Integrity Plumbing SA, Adelaide SA

verified email - 18 May 2022

Absolutely would not recommend this company. I have a water leak and my housing maintenance organised this company to come out, they came out after hours on Friday night and it was obviously too late for them to fix as the leak is outside and was too dark. The guy told me they were busy all weekend but would come on Monday. Monday came and by 3pm no plumber, I called them and was rudely told they were short staffed because of covid, which I understand. And that someone would come the next day on Tuesday. Again I waited all day and no plumber, I called the office at 4pm which it went through to after hours, the lady wasn't in the office to check the details but said someone will contact me the next morning being the Wednesday. Wednesday has now come and gone and the office is now closed. I have had zero contact from them. I understand staff shortages etc but you should inform your customers if you can not make it, you can't just not show up! Honestly I don't even know how you are still in business if you treat customers this way

This review is for Tapp Electrical Pty Ltd, Edwardstown SA

verified email - 28 Nov 2021

Completely unresponsive in trying to arrange a job to be done. I know this does not fall on the electricians themselves but if your office staff can not be efficient then you are going to lose customers. I went elsewhere after trying for over a week to get some response