Connie goes out of her way to accommodate my sons & me and does such great cuts & colours. She knows my hair so well - kinks, etc and yet can cut so weeks later I'm still getting compliments. The colours are also great- what I want. Due to my sensitive skin/ scalp, she advises timing of wash& products to use before a colour so colour lasts & I don't have itchy or stingy scalp. ...All this at great price and wonderful smiles & very interesting conversations!