After sustaining a workplace physical injury in 2007 and then later being subject to workplace bullying and harassment; I was referred to see a psychologist (Frances) who was highly recommended by my rehabilitation consultant.

I have been a client of Frances since 2009, since the first meeting/assessment I felt at ease with her, finding her professional, but with a very genuine personal approach to me. I found her humour and guidance during sessions made it very easy to open up to her, and share the difficult 'thing's that i was experiencing.
I have much trust in Frances, as on many many occasions she has gone far beyond what a generic psychologist would have, in that she has provided after hours consultations that fitted in after my work hours, and also occasionally on the weekend, and is has been available to me via SMS or phone.
Frances has helped me establish my own pain management steps to follow that have provided me with benefit, we have also worked on strategies with my anxiety, social phobia and depression symptoms.
Frances has provided support and guidance when attending work related meetings to help me when i was not confident and intimidated, she always has my best interest at heart, and has fought for me, my rehabilitation, health and progress on many occasions, allowing me to focus on my recovery.
Frances has great communication and organisational skills, she keeps in contact with all my treating team (physiotherapist, GP, psychiatrist, rehabilitation consultant) and always provides feedback that is informative on my past and current sessions and also helps to plan graduated return to work plans that has a focus not just on physical aspects of returning to job, but also psychological issues, she takes a holistic approach to my rehabilitation.
Frances understands me and how i best operate, and therefore sessions are relaxed, comfortable and at times humour is used to allow me to settle and engage. This does mean that it is not difficult at times to interact, and share, but the environment that she provides means that it is much easier.
It is nice to be able to share my experiences and highly recommend Frances Koulos and to publicly thank her for the continuing support and guidance.