celiak

To any companies using this company they do not listen to instructions. Do you want your reputation to be the same as this company as that is what happens when you hire them to represent you. Do you want people to avoid you because you use this company (i now check and any place using these guys I won't touch), if so then go ahead hire them for deliveries, your loss not mine!

PLEASE DON'T USE THIS COMPANY!!!

I ordered via mydeal.com.au a bed frame and mattress. So I understand covid is happening but that is no excuse for poor service. So my boyfriend was at the new apartment and heard the bell ring he went out to check and a package was left out. No calls or messages to ensure we were home nothing. And this aparenly was only 1 the bedhead the rest came much later.

I tried calling but spent most of the day on hold for hours untill it cut out. I tried the Facebook page and got to talk to someone however they blocked me. I spoke to mydeals who say to contact the delivery company and it appeared to go back and forth. Online it said it was delivered.

As this was taking so long I ordered a sofabed as a backup from fantastic furniture but again it's with these guys with the same timeframes. I asked for that to be cancelled and they asked me to call the delivery company so I explained why I wouldn't. I was told someone spoke to them and cancelled the order.

So it was bought here and left. My boyfirend tried to tell the delivery person this and they yelled at him saying they were parked on the road had other deliveries. This was a night of anxiety as we had to keep it outside and wrap it in a tarpolen untill I was chasing fantastic funiture the next day. This was a terrible experience and I will from now on not use businesses who have hunter express as the delivery company.

Ordered things which were given to hunter express to deliver. Both places unresponsive. Terrible serivce all round. Won't be using again. I tried to contact via facebook and was told to go talk to hunter express about the situation which I had to via facebook as the phone wopuld ring out. Hunter express said to go back to mydeals which i did via facebook and was ignored. In the end the products are good but it was not worth the stress an agrovation. Never again!!!