I went to see Ches as due to stress my hair was falling out in clumps and it was so greasy it wasnt lasting more than a day between washes. At the initial consult Selviana made me feel SO welcome, with a fantastic cup of coffee and genuine heart to hear chit chat - I felt like family to both her and Ches before my consult had even started! Ches then diagnosed all of the problems with my hair and why it was falling out (turns out I had lost 1/3rd of my hair!!! He gave me tips and tricks for washing and brushing and wasnt forceful regarding pushing any products on me. I had a cut and treatment at this appointment and bought shampoo and conditioner.
I then went back for a colour after 2 weeks and felt like an old friend returning! The colour felt amazing when it was put on, (as usually I get a burning sensation - and i have brown hair) so it proved to me that that products were as good as he said. The colour is amazing! I have had heaps of compliments. Plus my hair has stopped falling out and since using the products bought from Ches my hair now lasts 3 days before it needs a wash!!!! I could not be happier with my cut and colour and the wonderful service. DO allow a little extra time as they really devote 100% attention to you which obviously takes time.
I would highly recommend this company especially if you have problems with your hair.
Thank you Ches and Sel - Keep up the good work!! ;-)))

Approximate cost: $165 (color)