Jim’s Plumbing charge $135 call-out fee. Usually such fees are credited against the cost of work, should the customer proceed. This is normal industry practice.

Jim’s Plumbing doesn’t do that. They pocket the fee then charge full tote for any work done. I had to really squeeze this out of the customer service representatives as they darted around the topic. To be blunt, this is a rip-off. Once I found out the truth, I said “thanks but no thanks” and found a host of local plumbers that charge no call-out fee. I suggest anyone looking for a plumber do the same.