Two days before Christmas we returned our Bissell Stick Vac to the store (under guarantee) because the handle had snapped. Bissell policy was for the item to be checked by them before a decision was made regarding repair or replacement. On 3rd Jan we had a message from Good Guys to say our Vac was ready to collect. The old one has been replaced with the latest model. Service with a smile as usual. Thank you Good Guys and Bissell.
Once again excellent service when my wife's tablet stopped working. Tech guy could not fix it and thought it may have to be returned to supplier but two hours later we get a call to say a replacement is ready to pick up. Again Thank you