dougha

#2 in Box Hill Central VIC

Reviews by dougha

This review is for Shelly Removals & Storage, Clayton South VIC

verified email - 21 Mar 2014

1. i was booking for 10am, they come at 9:30am, when i arrive they try to make me sign the paper saying they start job at 9:30.
2. broken my expensive glass not pay responsibility. i was standing there watch them move my glass, i'm very sure the glass is not broken b4. when they broken my glass, they look at me like a innocent, so i say :' that's fine'. because i don't want to wasting the time and my money to discuss who's fault, they might be discuss with me for half or one hour. and they will ask me to pay it, thats no good. because they try to dodgy the start time at begin. (plz chekc #1)
3. they are working very slow! i was moving my house one year b4, i have lot of furniture(4 bed), the other moving company finished within 3hours. and this time Shelly move my factory ( 11 table, 2 bar fridge, 1 normal fridge, 2 shelf, and some chairs. ) they were did 4 hours and 15 min with 3 man !!! can you image that? 3 man for only some furniture they did 4 hours and 15min. this is not expectable!! also will let you know, my factory is very easy to acesse with high gate.
also they cant fit in all the furniture in once in a 14 ton truck, lol what a joke. they wasted time on travel on road like 1 hour. i think thats why, but still slow, they should finish within 1.5 hours anyway.
4. at last i try to discuss about the broken glass ( $300 ) they saying no you already signed, the glass already broken b4 we touch it. Haha, i was standing there watching them, i know exactly how the glass broken, and now they tell me its broken b4 !! yes, i was silly trust them, and signed the paper,because i trust them gonna give me comfort answer, but they not, after i signed, they just try to run away. they say:' look, you signed here and anything wrong call this number, and they just drive the truck with i standing just right to the truck, but lucky i didn't get hurt. i was jump away from the truck.
after they gone, i call the boss( they say she is the boss), told her everything, and she said she gonna call me back when ask her staff, but never response.!
PS: the boss said she gonna suit me if i write a review, anyway im gonna tell the truth, and im not soft puppy.
i don't know why people give them a good review, but i had a very bad experience with them.
never use them again, and hope no one getting hurt or bad service with them ever.

Approximate cost: $662