Reviews by emmal840

This review is for Wholesale Kitchens, Ryde NSW

verified email - 24 Jul 2015

Disappointed with the customer service of Wholesale Kitchens. We signed up on the spot due to a 'special promotion valid that day only' and the promise that they could instal our kitchen within 6 weeks as we have a baby due soon (usual instal time 10 weeks). We had another company that could also instal in 6 weeks but chose Wholesale Kitchens. 10 weeks later and a lot of phone calls we had our kitchen installed - 4 weeks later than promised. We were told the sales person should have not made the promise and there was nothing they could do to hurry the kitchen along. Also, phone calls and emails were often ignored making it even more frustrating. Our final site measure with the kitchen installer was also way off, he did not measure height of ceilings properly (so difference in space between cupboards & kitchen bench on each side of kitchen), he didn't quote properly so his instal bill was 30% higher, and the kitchen bench was not measured correctly so stone bench an additional $500. I would not recommend this company due to poor service by all of their staff involved.