After 3 phone calls & patiently waited for over a month for them to call me back regarding my broken diswasher, they finally rang me, only to say my eftpos card details they insisted on taking over the phone did not work, & that I had to go in to their shop for them to swipe my card. For what? For a service I wasn't getting? Forget it, there are plenty other businesses in the area I can patronise. Can't be bothered with them.