The food was good and the couple who run it are friendly and efficient. They also have half a dozen new and interesting Ethiopian beers to try. What's not to like!! We had the platter which you should definitely order.

I'm a book nerd so i'm definitly biased about this place. If your after Sci Fi or Fantasy books then this is it. they have lost of new releases and plenty of older stuff. They also have a huge range of comics, figures and general memorabilia. The staff are nice is a nerdy way and you can easily spend hours wandering around looking at everything.

It all begin when I brought a phone off them. They are an EBay company so I don't have any phone numbers or physical address and all my interaction with them was via the web and email.

The actual buying of the phone was OK. There was a small issue with the phone coming from Hong Kong rather than Oz so the delivery was a little slow but I wasn't concerned. The drama started 6 months later when the phone broke.

I tried to contact the company about getting it fixed. I sent them an email every day for 2 weeks before they finally replayed. They apologised for not answering their email sooner, and said something about an employee being away so they weren't monitoring the email account etc.. I was a bit annoyed but I'm fairly forgiving so I didn't get to worked up.

I now organised to send them the phone so they could then on send it to the repairer. Three or four days after I posted it, I sent them a email asking them if they had received the phone and they replied that they had.

About a month and a half later I remember about the phone and I email them to see what happened. No reply so I email again. Still no reply. After a week of this I get very annoyed and I start emailing as many Xcelicom email address's as I can find on Google. No luck, I then start making up likely address ([email protected] etc..) and still no luck. So I start spamming their eBay listings. 2 weeks after the first email I finally get a reply. They tell me that they don't have any record of my phone and that it never arrived. I am by now highly pissed. We then have a week long email argument, I say that “you told me you had the phone so your responsible for it”. They say ”we have no record of the phone so no chance”.

Then I have a stroke of luck and my wife finds the post tracking number at work. I send them the number and they reply that yes they have found a record of the phone. After a couple of days of looking for the phone they decide that its lost and they will send me a new one. The new phone arrives about a week later.

The first email was sent on the 9/9/07 and I got the replacement phone on the 17/12/07

The worst after sales service I have ever experienced!!