Michael the maintenance man/builder from Fawcett came to install towel rails for us. He rang us half hour before he arrived to let us know he was on the way. We had the new taps installed by them recently. Michael was great. Friendly and very customer service oriented. He made sure things were done how we wanted them and was most efficient. Nothing seemed to be any trouble for him. Michael cleaned up any mess and even wiped over our new towel rails. We have used Fawcett before and again we wouldn't hesitate to recommend them.

From are initial inquiry to job completed we have nothing but praise for this company. We needed new taps fitted in our bathroom (3 sets). Ben came out to see us and checked everything out, gave us advice. He was most efficient and helpful. Once our taps had arrived Troy came to install them. He worked around challenges that arose giving us options and consulting us every step of the way. It was so refreshing to deal with a company that is very professional and puts their customer first and excels in customer service. We wouldn't hesitate to recommend them and we have already booked them in for our next job.