I felt the need to create an account on Word of mouth to leave this review because of the low rating they have and the good customer service I got from them.

Not everything was perfect, but they did make up for it well.

I was not in urgent need for the outdoor furniture so I totally forgot after I placed the order on the 8 Feb 2021.
I got an automated mail stating the order will be delayed. I was not in a hurry anyway.

I decided to chase them on the 28 Feb since I didn't hear back from them. I got an automated response from them telling the same story about delay due to covid. That's when I decided to look up the company's review and saw some alarming reviews about how they are a scam etc... I really thought I was played here. My doubts got stronger when I called them on the listed number and it didn't go anywhere. But as read in a few comments I tried the facebook support chat and they were responsive and extremely helpful.

One glass top of a table was cracked when I got delivery and they promptly replaced it after I sent them them the photo.

They are NOT a scam ! They have very competitive pricing and have an excellent chat support team.

Approximate cost: $626