i ordered a personalised teddy bear for my soon to be god-daughter. The ordering process is easy to follow, although i thought it would've been a touch better if we could see an example of the bear with the wording on it (just a minor detail). The bear came in no time at all (2 days from ordering), and i am so impressed with the end result. The bear is so cute, the embroidery looks very professional, all in all, a great product that i will use again for sure. Also, i like that there is a variety of sizes and prices to suit everyone, and every occasion.