I was in the tricky situation of losing my Optus phone line and internet under very specific and complicated circumstances (the demolition and replacement of the South Brisbane exchange).

After days of frustrating conversations to Optus Call Centres (who, with all respect to the staff members, were bogged down by bureaucracy and in no position to provide local expertise), I was delighted to find Internode's staff immensely helpful. If the person on the line can't help, they'll call for someone on the other side of the room - not the planet!

Since then, I've had nothing but pleasant experiences with their service department. I understand now why so many people feel such intense brand loyalty. They've just earned another fan.

Extremely happy with logo and online shop Yvette made for us. It's hard to find your feet when starting a small business (especially if you're not entirely internet savvy) but she made the process very transparent and got us off to a great start