Ian was prompt, polite, efficient and competent - everything you'd want when getting a broken hot water heater fixed! I was a bit surprised at how much it cost to replace the part but as he pointed out, big brand names charge $$ for their parts. Obviously true in the plumbing industry as much as vehicles!

He also has the most gorgeous red cloud kelpie who oversees his work .. :)

Highly recommended. And Ian too ;-)

Approximate cost: $320

I usually only post good reviews but this one is a cautionary tale I had to share.

Like others here I received a "fixed price" which turned out to be triple. There's some fairness here - they fitted wastes to a new sink and connected up a dishwasher as well as the requested job of disconnecting an old hotplate and installing a new one. However at no time did they say "ah, we'll do this extra stuff and it will cost $xx".

They also slammed my choice of tapsets and sink/wastes and complained long and loud about how poor quality everything was. I can only think a competent person would just get on with the job instead of blaming equipment.

All this I could just have dismissed as Tradie rubbish. However the older guy cornered me as they "finished" the job, hit me with the triple cost and suggested I pay cash to avoid GST. I said I didn't carry that kind of money on me, so they said they would "escort me to the ATM" to collect it now. Which they did. No invoice and no receipt. Nice one, Mr Tax Man. I shouldn't have complied with this but I felt put on the spot, upset with their behaviour and pretty intimidated by now.

Had to get them back twice - gas smell in the kitchen, water under the kitchen sink and the wastes not sealing properly. All of this apparently wasn't their fault either - they had an excuse or something/one to blame for everything.

They refused to refund me for the additional wastes I bought ( the original ones which were shipped iwth the sink I took back to the store, who told me the fittings were correct and the bolt needed was shipped with the sink itself rather than the waste - how the heck was I to know this?!). The ones they installed did not seal properly so I would have expected a refund. It turns out the new ones don't either .. and now they are happy to blame the manufacturer.

I'm leaving a lot of the detail out but these are the salient points. I would never use these people again.

Also .. my dogs hated both of them on sight, while never once growling at any of the other tradies I've had in the house!

Approximate cost: $600

Sublime food! I've introduced so many people to this amazing restaurant/cafe and it's responsible for drawing them back time after time to what is really quite a remote location in the Araluen hills (and to visit me, as I live close by!).
Genesis operates only on Friday Saturday and Sundays, and only for lunch and breakfast. I can recommend either (the breakfasts in particular I adore as it's often hard to get really quality vegan/vegetarian brekkies) but leave room for the cakes, which are their speciality!

Approximate cost: $20

I'm a 20yr+ customer of this vets and wouldn't go anywhere else. These people REALLY care about the animals brought to them, to the point they can be a bit brusque with their human customers at times. I have adopted animals from them, brought injured wildlife to them, had animals euthanased there on multiple occasions and always felt the care and compassion they had for their customers (the animals, not me!). I highly recommend them.