Reviews by jennyb171

This review is for Battery World Pakenham, Pakenham VIC

verified email - 16 Aug 2022

Fantastic service, friendly staff, excellent prices!!!

This review is for Dawat-e-sai, Gembrook VIC

verified email - 24 Sep 2016

Amazingly good Indian food, great service,really good value for money. Definitely worth the trip to gembrook for the best Indian food you are ever likely to eat!

This review is for Victrans Removals Group, Pascoe Vale VIC

verified email - 01 Dec 2015

I am single Foster Parent with four adopted children, three with disabilities. This removalist company was organised for me. Definitely would NOT recommend this business. First of all I was promised three men all day arriving at 7am. They finally arrived at 10.30am. The removalist and two teenagers, one his son. One of the staff members chained smoked the entire time he was working dropping cigarette ends everywhere, and spent most of his time arguing with people on his phone frequently using foul language in front of my children. His manners and attitude towards me and my children was patrionising and rude. The amount of damage they did to my belongings was STAGGERING to say the least! The first item they attempted to move was the fridge which was turned on its side on the carpet of my dining room, needless to say the carpet was then wet for the rest of the move. Even though I had put down drop sheets these very soon became a wet and muddy mess along with the carpet, and obviously walked right through the house. At 2pm he announced they were leaving as he "wasn't going to miss a family event". He said there wasn't that much left but there was 'NO WAY' he could be bothered to do another load! Bearing in mind my move was only a thirty minute drive. Myself and my children had to finish the transport in my car and took a further 9 car loads, in the process my windscreen got broken, side window broken and the inside really damaged. I only had my children to help. I had to pay an extra day rent as I couldn't finish before 5pm and tried to have carpets professionally cleaned but they were way too damaged so all the carpets had to be replaced. On arrival at our new house, the real extent of their unprofessional conduct became apparent! Broken dining chairs, entertainment units, dining table deeply scratched, very expensive bed irretrievably broken, fridge leaking everywhere and unusable and more. concerning also was the amount of things 'missing' Somehow between my old house and new we lost a rug, a box of dangerous medication, a garden blower, brand new Christmas decorations and more. Almost weekly we are saying 'whatever happened to ....... that never arrived"
I have communicated with this company and their best response, after seeing all of the photos, is that he would come out and 'repair' my belongings. Right. Would YOU let this company near your possessions for a second shot? Needless to say I am going ahead with legal action and suing them. I have offered them the opportunity to make a settlement with me but they are not interested. Incidentally this all happened in July, I have patiently waited over and over again for return phone calls, emails etc. any sort of settlement offer - but clearly they could not care less.

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