In all my life, across multiple countries, I have never received service as bad as at Eltham Ridge. I don't know what their doctors are like because, despite having an appointment, I never got to see one.

We waited nearly an hour after my appointment time before finally giving up and leaving. What made the process more frustrating was that multiple walk-ins without appointments were seen before me (I'd estimate maybe a dozen people).

After asking the grim-faced, mono-syllabic, unhelpful receptionist multiple times when we'd be seen, she always responded that we were "next." I counted 7 more people go ahead of us before leaving.

I will never go back. If you do go, DO NOT book ahead of time, just go as a walk-in, you'll have a much better chance of being seen.

Very friendly, which was important because I didn't feel like I knew what I was doing. I really enjoyed it though and loved the tea afterwards!