I am very unhappy with the lady hairdresser who did foils on my hair, and she left them on too long, she didn't even check them whilst processing, 5 inches of fried and damaged hair Buyer beware.

The staff are very friendly however they have this ancient lift. I have emailed Hoyt's and they didn't reply to me. I have complained about this old and open archive lift that you have to hold the button as you are going down and also ask a staff member to unlock the door for you to use. I am 50 and have bad knees and i feel uncomfortable going in this horrible lift. Imagine how people feel who are in wheelchairs and the like. I find it kind of scary too. I reckon they would be loosing their customers by having this horrible lift. Please get a ramp!