Product - the wizard uno nappy is fantastic. I bought a part time package for my newborn and a starter pack for my 19 month old daughter (she had only ever used disposables before). My 19 month old would pull the nappies out of the washing pile and ask to wear the nappy, even taking her disposable off to let me really know how much she loves wearing them!! I have since purchased more nappies for her.
The nappies are easy to wash, using the clear instructions and fewer leaks on my children than I had with disposables.
Customer service has been great, Louise is prompt with advice, quotes and posting of the nappies.