I went there asking for a spanner for a sliding door which to me seems normal for a large place to have. I went looking and couldn't find anything, I asked someone and they just took me to the same place and just said "oh we are only selling what we have here" and walked off. I got more help from other customers helping me out trying to find one.

Brilliant, the workers know what they are talking about if you need a hand with something. Prices are very reasonable and can be up to 5 cents lower than other competitors.