I called this place twice, and it was the same receptionist who answered the phone. She spoke with a voice that sounds like that she is half-sleeping or half-dead...I called to cancel today’s appointment, due to the latest social distance rules, and had wanted to reschedule the appointment till a later date. But, the coldness and indifference in her tone does not make me feel like saying one more word to her. I am going to a different dental clinic.

So, just let whoever that is in charge of this place know:

The rude and unprofessional receptionist of you, working on the morning of Sunday, 27 June, is sending your customers away. She probably does not like her work at the reception desk. Do consider placing her at the door instead. From there, she could ward off evils.

By the way, I spoke with her in Chinese, and I am wondering if that was the reason she sounded so cold and indifferent, though she spoke the language herself too. If I had spoken with her in English, I am wondering if she would have talked more politely, pathetic!

Yes, one star (too much) for this place, because of this customer-ward-off rude receptionist.

Cheers!