Poor service and don’t care
Bought a house recently that Simonds built, house is only five or so years old. It has many sliding doors and we noticed they have no caps on the vertical panels… So lots of bugs n spiders get in n live inside the panels. Contacted previous owner to see where caps were n they said there weren’t any ever.
Contacted Simonds to get some caps, as there’s a 7 year warranty and after care of course.
Very hard to get a person on phone with Simonds and really hard to find a number. Eventually got a few people and it took forever for them to finally say they’d do nothing and as it’s not a major issue or structural, it’s not under warranty!
How pathetic n ridiculous! No service at all and not following the 7 year warranty at all, can’t find where it says they’ll not replace selected things they don’t want to pay for!
Will certainly let everyone I know n people in my networks to never use Simonds!
Stay away from Simonds!

Terrible removalists and terrible after care. Totally destroy your furniture and take no responsibility. Movers lie and make you sign forms but don’t explain what they are… Go elsewhere.

Don’t bother with the Smart Cut places for a haircut. Absolutely useless. They will never take someone after 3:30ish as they don’t want to work past their closing time and are too cheap to employ more staff.

Thought they did a good job till I realised the technician had left of two of my tiles on the roof n it caused water damage to my eaves. Called them to fix the damage and they have refused, taking no accountability! Pathetic!