BEWARE! I purchased a “Designer Sample” dress however the dress I received was very different to the advertised photos. The main reason I ended up choosing this particular dress over others was the nice thick straps with curvy pattern. However the straps on the dress I received were completely different to what was advertised. The material was much lower quality and the pattern was very different. I was devastated. When I told Sugar & Spice that the dress was different their response was “When buying wedding dresses it’s a win some/ lose some situation”. I then purchased a 2nd dress from them which had been my 2nd choice. I asked them this time if the actual dress I would receive will be exactly the same as the one in the advertised photos. They assured me yes. However the 2nd dress I received was covered in stains and loose beads!!! I messaged them immediately when I received the dress asking if I could have a slight discount due to the fact that I will now have to pay more money to take the dress to the dry cleaners but they only wrote back very condescending instructions on how to use soap and water to remove the stains myself! I asked if I could return the first dress that was completely different to what was advertised and they told me I could however it would only be a partial refund as they would charge me a $45 restocking fee, I wouldn’t receive the original $62 shipping cost I paid, plus it would cost me $55 to return the dress. That means I would be about $150 out of pocket to return a dress that I NEVER would have purchased if they had have had the actual dress I’d receive in the advertised photos. They left me no option but to contact fair trading. I just got off the phone with the lady from fair trading and she told me that Sugar & Spice told her that all of their “Designer Sample” dresses are preloved and have been worn at weddings before! Apparently this is in their fine print somewhere on their website which covers them from having to refund their customers. So I’m now having to waste even more of my time contacting the Tribunal. There has been dishonesty every step of the way. Be very wary when buying from this company that the dress you receive may not even look anything like the dress advertised, and also that the designer dresses may be used and already worn through a whole wedding. I’m devastated that the first dress I received looked nothing like the dress that was advertised and the 2nd dress I purchased was covered in stains and loose beads. I had a very negative experience with this company.

Approximate cost: $1300

I just saw today that $98.27 was taken out of my account. I never authorised this and they said I can't get a refund and also that I will have $100 taken out of my account every fortnight for 10 fortnights!!!! That's $1000 they are ripping me and so many other people off. I've heard this food is like dog food so I'm not looking forward to trying it. Also I am trying to lose weight. They say their food is low in fat but they are packed with carbs. You need to add pasta, rice etc. and weight loss shakes are a gimmick. They don't work. This company is a scam and I will be reporting them to get my money back which was unauthorised and also on behalf of everyone else out there who has been ripped off by this "so called" company. You're not taking $1000 from me without a fight.