Reviews by larissak623
Join Australian Unity on the basis of knowing I would be needed nasal surgery and was happy to wait the 12 month waiting period. I signed over the phone and explained my situation to which my current plan was told would cover the surgery I needed. 5 years later I eventually went through with the surgery and called through to Aus Unity all of the item numbers prior to surgery that had provided to me. I was told over the phone that those item numbers would be covered and that I was only covered for day surgery so if I stayed overnight there would be chargers I would have to cover. Post surgery I got a phone call from my surgeons office tell me that Aus Unity had only covered HALF OF THE BILL! When they phoned they told my surgeons office they states that my cover was only basic and didn’t cover the whole cost! This was NEVER explain to me when joining Aus Unity OR prior to my surgery when I phoned with ALL of my item numbers! They stated that the surgeon should have told me that MY insurance through THEIR company had a gap fee prior to surgery. I am now just over and extra $1000 out of pocket.
This insurance company is VERY untrustworthy and misleading with hidden costs! Would not recommend and will be changing providers!
Approximate cost: $130
Join Australian Unity on the basis of knowing I would be needed nasal surgery and was happy to wait the 12 month waiting period. I signed over the phone and explained my situation to which my current plan was told would cover the surgery I needed. 5 years later I eventually went through with the surgery and called through to Aus Unity all of the item numbers prior to surgery that had provided to me. I was told over the phone that those item numbers would be covered and that I was only covered for day surgery so if I stayed overnight there would be chargers I would have to cover. Post surgery I got a phone call from my surgeons office tell me that Aus Unity had only covered HALF OF THE BILL! When they phoned they told my surgeons office they states that my cover was only basic and didn’t cover the whole cost! This was NEVER explain to me when joining Aus Unity OR prior to my surgery when I phoned with ALL of my item numbers! They stated that the surgeon should have told me that MY insurance through THEIR company had a gap fee prior to surgery. I am now just over and extra $1000 out of pocket.
This insurance company is VERY untrustworthy and misleading with hidden costs! Would not recommend and will be changing providers!
Approximate cost: $1500