I was attracting a large number of client enquiries. I was spending a lot of time addressing these enquiries, however, I wasn’t achieving targets associated with turning these enquiries into active clients.

Scott worked with me to identify the key activities that really drove conversion rates and the reasons why they were currently lower than target, and to develop ideas to improve performance.

The improvements we made to the way that I manage upfront client engagements led to a significant increase in conversation rates. I gained a better understanding of how my business operated and the areas I need to continually focus on in order to perform well