Reviews by lesliep1

This review is for Banjos Bead House, Oatlands NSW

verified email - 12 Feb 2015

I've been a customer of Banjos Beadhouse since early 2010. If my memory serves me correctly, Lynda & Denise bought the business around February 2012. By the second time I met Lynda it was clear she had not just dreams & goals for the business, but real vision - PASSIONATE vision! And she "embraced" the customers & brought them into this vision, asking what it was we did & didn't like about the current store & what new products & changes we'd like to be brought into the store if it was at all possible.
She, along with her Mum Denise took all this on board & began to BUILD this business, using the resources already there, and adding new ones. The new ones not only include BEAUTIFUL products of varying shapes, colours, materials & price, but also "how-to" courses, books & tools. Lynda's technical knowledge combined with Denise's teaching experience makes them a fabulous team!
Lynda also completely rebuilt the business's website, making it much more pleasing to the eye & far easier & more user friendly navigation-wise.
All of the above is wonderful, but would be not much good if the business owners weren't personable & professional in their dealings with their customers. This could never be said of Lynda & Denise! They are ALWAYS so very welcoming to the point that I personally feel I LOVE to go to their shop! I've also seen them when they are particularly busy - & they are just the same. These ladies clearly LOVE their job. Indeed it's clear that it is not "just a job", but rather a PASSION!
I've sent a few people to their shop also, & taken others there, & they've all said the same thing: "What a BEAUTIFUL shop!"
I thoroughly recommend this business to anyone who likes to make jewellery or bead based craft, or anyone who needs jewellery made/repaired.