Reviews by ligedy

This review is for Bp Gallehawks, Booral QLD

verified email - 04 Jun 2014

Best service station and service I have ever come across. EVER!

George helped me get back on the road on a WEEKEND when every other place in town was closed and I needed to get back to work following our family holiday in Hervey Bay. I was expecting to have to wait until Monday or pay massive overtime rates to get the car going and to get back to Brisbane.

I rang the local auto parts shops and was told ‘there is only one person open you'll find open on weekends in town and its George at Gallehawks'.

George looked and listened at my car without any prior notice – then said leave her (car) here for 2-3 hours as he had other jobs to do and I'll give you a call when it's ready. He knew just by listening to the noise what it was and gave me an estimate on the spot. No hesitation he said he'd get my family back on the road today – keep in mind I'm a complete stranger that's never been in there before…

The hourly rate was spot on (I had to ask twice to check it was weekend rates – as it was cheaper than some mechanics I've been to in Brisbane on a weekday). The $200-$250 estimate ended up being a $180 bill – in my experience it's usually the other way around when they find ‘extras' that need repairing or charge way more just because they know you're in a bind. No BS from this guy , straight up with the charges and explained the whole repair process – I would have paid triple considering it saved me two nights' accommodation and got me back to work on time.

Guess that's why he said he's been in the business for nearly 30 years.

Good old fashioned, honest service that you just don't find today - especially when dealing with cars.

Approximate cost: $180