Reviews by luana-r

This review is for Dr Mark Courtney, Tugun QLD

verified email - 28 Jul 2015

Although Dr Courtney is efficient, his ability to communicate with me and the patient my son was poor. We had an appointment with him to discuss options for my son as he was constantly having time off school for headaches and he was constantly stuffy in his nose. His recommendation was surgery for 3 things immediately with no look for any other option. We waited for the surgery for 15 months with no communication. When we were in the hospital there was no conversation with him prior to the procedure to reitirate anything discussed 15 months earlier. There was no consultation by him post operation either which would have been helpful as all I received was 3 pieces of paper with information stating to call an ambulance if the symptoms were worse than on the paper. Would have been really good for him as the ENT to have come and assessed my son and his ability to travel 40 min home post his operation and set things straight with the residence doctors who were pushing us out of the hospital with no consideration that my son was still unwell, and still throwing up as they were saying he was ok to leave. Which I said I was staying an additional night, then to have the same resident doctor come and say he is ok to go home, and why didnt we leave the day earlier, why thank you Tweed Heads Hospital. Where was Dr Courtney then? still no consultation. Only to have to spoon liquid into my now 6 kilo lighter son because he is to sore because both the nurse and doctor said the only painkiller upon discharge they could prescribe was panadol which was doing nothing for him. The most frightening part was when my child threw up blood after have 24hrs awake because he was in so much pain. Called the ambulance. It was good to have people who knew what they were doing at the New Gold Coast Hospital. My son had an ENT assess him within 30 min of arriving and had strong enough pain killers to help him etc etc so that he felt well enough to return home the next day. Follow up appointment 3 min. One question, "is he breathing through his nose?" "yes". Final statement "I wont need to see him again". Ok. Thank heavens for that! So no I would not recommend his services unless he is the only one available and even then, I might suck it up and wait for someone else.