Reviews by lucyl830

This review is for Chenelles Hair & Beauty, Thornlie WA

verified email - 30 Oct 2015

Worst $80 I ever spent! If you are looking a salon that it well organized and professional, this is not the place. I got a full set of eyelash extensions. After getting them done they looked terrible and uneven. One particular staff member had only put about 10 eyelashes on each eye which was ridiculous looking. Not to mention, they all fell off in 2 days. After calling the salon back and explaining what happened, they offered me a credit which I could use for eyebrow threading. This place is very unprofessional. A staff member told me that I could have 4 eyebrow threads (which I wrote down and date stamped the day I spoke to her as I had a feeling this would happen). On my first visit back, another staff member had no idea what I was talking about as it hadn't even been noted down anywhere and on the second visit the staff member that had done my eyelashes to begin with told me I was only given 2 eyebrow threads. I had it written down but couldn't even be bothered arguing as the service was so terrible I didn't want to come back. Furthermore, after writing this review I was contacted by a staff member of the business who was not apologetic but instead trying to hound me about my opinion and placing blame on me for their terrible service. Harassment much?

Approximate cost: $80