**WARNING**, **WARNING**, **WARNING*** BEWARE OF FRS REMOVALS (Furniture Removalist Services) COMPANY Location e8/15 Forrester St, Kingsgrove NSW 2208."

Such a disgrace doing business with these incompetent people. PLEASE don't get fooled and give them your business. They initially give me a cheap quote to win the job. Be ware of their term and conditions, for example they charge me on top of the quoted price a $99 per 1/2 hour fee starting from find parking. (yes even before they park the truck they will start the charging), if my loading and unloading takes about 4 hours each that means $1600 on top of the quoted price. Also beware the Term that They will charge $100 per cubic meter (this is space for a washing machine) so if you exceed this limit, I am better off throwing my stuff to the garbage and buy again, as most stuff wont worth this much. They ask you to give credit card authorization never give that to them , i did give them credit card number and i was charged the full amount without providing any service saying that they cant park the truck in-front of my complex. complete false statement as other removalist i had to use had no problem doing this job at all.

On the move day they came in and told me that there is no space to park the truck and therefore they can't do the job and forcefully asked me to signed the invoice saying "I agree to cancel this job and i agree to charge in full", they charged my credit card in full amount and left without doing anything. Also On the initial discussion over the phone they agree to charge $300 as the deposit but when the bpoint email came in they charged $540, then i asked where is the booking confirmation ? , they send me full list of "Term and Conditions" asking me "Please reply Yes to agree" .

On the move day they charge me on the full amount again without my authority again bullying me to sign the invoice "Customer agree to pay in full and customer agree to cancel the job".

In order to resolve the issue i called suzi (Sales agent who did the booking) 3-4 times she said complaint department will call me back, but they never called me for any clarification or resolution at all, now its about 10 days but i guess they are not interested in negotiations with the customers since they already stolen the money from me.

Approximate cost: $1540