Very disappointed. The dry ice didnt even cover a third of the floor- as quickly as it came out- it dissipated. Expressed my concern to the guy and his answer was to move up to the middle of the floor!! Same problem just different position- absolutely nowhere near enough coming out of the machine. Total ripoff of $350 and would never use them again! Margaret
Approximate cost: $350
Prompt, efficient and friendly staff that go out of their way to make sure the photos are memorable and fun. Highly recommend them.
Hi Margaret, thank you for taking the time to post feedback on WOM.
The operator for your event had followed his training to achieve the best results possible. The dry ice machine was operating as designed. When confirming details and upon arrival we request that fans be switched off and windows closed. This is to minimise drafts, as this affects the density of the dry ice cloud. The operator had mentioned that this was not done. Our prices are very competitive, and as you can imagine there is very little profit.
We are sad to hear that we could not come to an understanding and wish you all the best.
Regards,
Ultima Music