I am definitely impressed - Late on Friday I sent a text message to the Canny Co. expecting a response by early Monday at the earliest ... would you believe I already received a response and this morning a rep had already contacted me.
As for the canny collar, I had purchased one for my son to use on the one dog he refused to walk, every time i convince him to give her another go he would return to say 'never again' Fast forward ... now she has a canny collar and goes for regular happy walks. I am absolutely amazed at how well this works!