marko12

#13 in Caroline Springs VIC

Reviews by marko12

This review is for Swan Thai Restaurant, Caroline Springs VIC

verified email - 15 Feb 2014

We chose to eat in here on Friday 14th February with our kids and 2 groups of friends.
I would have to say this was one of the worst places that I have ever eaten at.
We had out 8 year old and 2 year old with us, once seated it took nearly an hour to have our order taken. When they finally took our order we asked for Prawn Crackers and spring rolls for the children to come out straight away - it took 45 minutes.
Our meals took over an hour and a half and when they finally arrived I would have to say it was probably the worst meal that I have ever had. Out of the 9 of us not one of us finished our meal, every one complained about the poor quality if food and service. To make matters worse I ended up extremely sick as has my wife and one of our friends.
I have never felt compelled to write a review on anywhere we have been, but after our experience there I felt compelled to let people know.
When leaving we looked in the kitchen and we were all appalled by what we saw, 2 of our friends work in the catering industry and after seeing the kitchen both said that this place should be closed down. I work in an industry that deals with a lot of restaurants and cafés and this was one of the worst that I have come across.
I understand that it was valentines day, however it wasn't what you would call a busy restaurant, they seemed more interested in serving and supplying take away customers first.

Approximate cost: $20